Last updated: October 22, 2026
SOBRO.NYC is a community guide and business directory operated by Hip Hop Culture NYC, LLC. Our website address is https://sobro.nyc. This policy explains how we handle information collected through our website, user accounts, directory listings, and inquiries.
When you create an account, submit a listing, contact us, or order a listing package, we collect the information you provide. Depending on the activity, this may include your name, email address, business name, contact details, business address, website and social media links, photographs, descriptions, and order or billing information.
We use this information to manage accounts, review and publish listings, provide purchased services, respond to inquiries, send account and service communications, and maintain the website.
Information submitted for publication in a directory listing—including business descriptions, photographs, contact details, locations, hours, and links—may be visible to visitors and search engines. Published listings and related promotional content may also be shared through SOBRO.NYC’s social media and other promotional channels.
Only submit information you are authorized to publish. Your account email address is not intended to appear publicly unless you also include it as a public contact detail or within your submitted content. Do not include sensitive personal information in listing descriptions or photographs.
If you upload photographs, avoid images containing embedded location information, such as EXIF GPS data. Visitors may be able to download public images and extract information embedded in them. Only upload images you have permission to use.
We use cookies to support website functions, including signing in, remembering preferences, and maintaining account or checkout sessions. WordPress login cookies normally last for two days, or two weeks if you select “Remember Me.” Logging out removes the login cookies. Other cookies may remain for different periods depending on their purpose.
You can manage or block cookies through your browser settings. Blocking certain cookies may prevent account access or other website features from working properly.
We use Google Analytics to understand how visitors find and use SOBRO.NYC and to improve our content and services. Depending on your browser settings and applicable consent choices, Google Analytics may collect information such as pages viewed, interactions with content and links, device and browser details, approximate geographic location, referral sources, and cookie identifiers.
Google Analytics 4 uses IP addresses to derive approximate location information but does not log or store individual IP addresses. Analytics reports help us evaluate website traffic and listing engagement. We may share aggregate audience statistics with directory partners and advertisers.
Learn more about how Google uses information from websites that use its services. You can also use the Google Analytics opt-out browser add-on on supported browsers.
If you submit a comment or review where these features are available, we collect the information entered in the form. The website may also collect your IP address and browser information to help detect spam and misuse. Approved comments or reviews and the associated display name may be public.
If Gravatar is used to display your profile picture, a coded version of your email address may be sent to that service. Its privacy policy is available at https://automattic.com/privacy/.
When you order a listing package, we use the account, billing, and order information collected during that process to administer your order and provide the service. If an online payment option is offered, the payment provider’s handling of payment information is governed by its own privacy policy.
Links to merchandise shops, ticket sellers, businesses, and other external services take you to independently operated websites. Purchases and information you provide on those websites are subject to their policies.
Our pages may include embedded videos, maps, images, or other content from external services. These services may collect information about your visit, use cookies, and track your interaction with their content, including when you are signed in to an account with that service. Their own privacy policies apply.
Website administrators and service providers may access information as needed to operate the website, host and maintain its systems, deliver email, analyze traffic, detect spam, and administer transactions. Public listing information is shared through publication. We may also disclose information when required by law or when necessary to protect our website, users, or legal rights.
If you request a password reset, your IP address may be included in the reset email.
We retain account and listing information for as long as needed to administer your account and services. Comments and reviews may remain until removed. Order records and other information may be retained for accounting, legal, dispute-resolution, or security purposes. Analytics information is retained according to the settings of our analytics service.
Removing a listing from SOBRO.NYC does not necessarily remove copies previously saved by visitors, shared on other platforms, or indexed by search engines.
You can update available account and listing details through your account. You may also contact us to request a correction, a copy of personal information associated with your account, or deletion of your account or personal information. We may need to verify your identity before completing a request. Some records may need to be retained for legal, accounting, administrative, or security purposes.
When Facebook Login is available and you choose to use it, SOBRO.NYC receives information authorized through Facebook, including your Facebook user ID, name, email address, and profile picture. We use this information to sign you in, create or connect your SOBRO.NYC account, and display your account profile. We do not receive your Facebook password.
If an existing SOBRO.NYC account uses the same email address returned by Facebook, our login system may connect your Facebook identity to that account. Otherwise, it may create a new account. An email address must be provided through Facebook for this login method to work. Facebook’s handling of your information is governed by Meta’s Privacy Policy.
To request deletion of your SOBRO.NYC account or personal information received through Facebook Login, email sobronycguide@gmail.com with the subject SOBRO.NYC Data Deletion Request. Include the email address associated with your SOBRO.NYC account and state whether you want your entire account deleted or only the information associated with Facebook Login removed. Do not send passwords or payment card details.
We may ask you to verify account ownership before processing your request. We will confirm when the request has been completed and explain any information that must be retained for legal, accounting, or security purposes. Deleting your SOBRO.NYC account does not delete your Facebook account.
You may also remove SOBRO.NYC from the Apps and Websites section of your Facebook settings to revoke its access. Removing that connection does not itself delete information already stored by SOBRO.NYC; contact us using the instructions above to request deletion.
We may update this policy as our website and services change. The date at the top identifies the most recent update.
For privacy questions or requests, contact Hip Hop Culture NYC, LLC at info@hiphopculture.nyc, or write to 1510 Castle Hill Avenue, Suite 1174, Bronx, NY 10462.